Winchester Hardwood Flooring
Coronavirus (COVID-19):Update 23rd March 2020
Further to our announcement last week we have taken the decision to close our showrooms until further notice, we continue to monitor and adapt in line with an ever changing situation and Government and Public Health England's guidelines and recommendations.
Our focus remains on the well-being of our employees and our customers, and supporting the wider community in order to help with the national effort to slow the spread of the virus.
We are still taking orders and making deliveries, however these will be subject to some changes and delays from our normal service.
We will be working behind closed doors or remotely from home. All voice messages will be passed on so please don’t hesitate to call and leave messages. Please state who your contact is, Steven Groves or Tony Bush if you have been dealing with us.
Deliveries and collections.
The driver will contact the customer 30 minutes before delivery to advise of their arrival time and to ensure there is a sufficient area for the delivery to be left.
The driver will take a photo of the delivery and leave the paperwork on the pallet. The driver will wait for the customer to check all is present and then get the thumbs up and they will leave. No signature will be required but we will not entertain any claims made for shortages unless the customer advises us immediately.
Collections will be by arrangement only giving us time to prepare the collection and be at our showrooms for dispatch.
This is all in an effort to protect staff and customers alike. We want everyone to stay safe and will endeavour to provide the services above while it is still possible to do so. We will keep you updated if there are any further changes to our service.
Remember our website is a great place to browse all of our floors and we will be able to post samples and give advice.
We are currently looking into video audio in an effort to give a more face to face service.
We currently hold in excess of ten thousand m2 of floors in Winchester so will be able to supply while stocks last. Extra Stock is due in on lorries four weeks from now, (hopefully).
Thank you for your continued support and co-operation.
With best wishes. Winchester Hardwood Flooring.
We have spent the last 40 years working with wood.Established in Winchester in 1999 as Winchester Wood Flooring and becoming Winchester hardwood Flooring Ltd in 2003 we have been manufacturing hardwood flooring for the last 20 years. In excess of 9000 m2 of our flooring is kept in stock ready to go including a substantial colour range displayed in our extensive showrooms. You can be assured we have the floors and expertise to assist you all the way from initial contact through to fruition of any project you put before us. We are often brought samples to colour match, a service we provide. Come to us for advice. It's free and we do not pressure sell.
Why not give us a call today?
Please note! We do not open over bank holiday weekends.